Mattermost jobs6/20/2023 ![]() ![]() Employees are eligible for unlimited vacation. Employees are also eligible to enroll in a 401(k) plan. Employees and eligible dependents are covered by medical, dental, vision, and basic life insurance. Washington Only: The total compensation package for this position also includes other elements, including stock options, annual target variable, and participation in the Company’s annual bonus program. ![]() Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Colorado Only: The total compensation package for this position may also include other elements, including a sign-on bonus, stock options, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Please refer to the Mattermost employee handbook and our careers page for more information on our total compensation package. The pay range for this position at commencement of employment is expected to be between $113,378 and $184,239/year however, pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Ability to obtain a US government secret level security clearance is a major advantage.Ability to travel up to 30% (Post-COVID).Experience leading and crafting technical projects, engaging with, and motivating change across multiple levels of IT executives and organizations.Excellent presentation skills for presenting advanced technical concepts.Outstanding written and verbal communications skills, with the ability to go deep with technical customer resources or to describe the value proposition of Mattermost to IT executives.Interest in working creatively with customers to understand technical and business requirements and implement solutions, including change management and technical engagement delivery.Expertise in open source and SaaS is a major advantage.Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, and container platforms.5+ years Technical Account Management, Customer Support, hands-on Sales Engineering or equivalent experience - developers interested in working directly with customers are highly encouraged to apply.Serve as the technical lead for all things related to the Mattermost deployment.Present detailed technical information and benefits of the Mattermost platform to a wide array of customers, including: line of business managers, developers, technical architects, and executives.Identify key integration opportunities to develop Mattermost as the central collaboration platform within DevOps and technical teams.Capture detailed documentation of customer design and deployment decisions, and onboarding challenges, for sharing with the broader customer and Mattermost teams.Work with our Product Management, Engineering and Support teams to resolve issues that occur during the Onboarding Journey.Deliver best practices and consulting based on experiences with other successful Mattermost customer deployments.MySQL/PostgreSQL, mobile, SSO, ElasticSearch, to ensure high availability, redundancy and scalability). Make architectural recommendations for the Mattermost software deployment and other adjacent technologies (e.g.Lead the delivery of a purposeful Onboarding Journey process from initial internal sales hand-off, through technical discovery, system configuration, testing, and end-user roll-out. ![]()
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